Privacy Policy

Howe Motion ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, retain, and safeguard your personal information.

1. Information We Collect

We may collect the following:

Name, email address, phone number, and address
Vehicle details and service history
Communications with us via forms, email, or phone
Website usage data via cookies

2. How We Use Your Information

We use your information to:

Provide automotive services and manage appointments
Communicate updates, promotions, or confirmations
Improve our website and customer experience

3. Sharing Your Information

We do not sell your personal data. We may share your information with trusted service providers who assist us in operating our business (e.g., booking systems, CRM, or payment processors).

4. Data Protection

We use secure systems and encryption to protect your data. Our website is secured by HTTPS and protected by Google reCAPTCHA.

5. Cookies

We use cookies to analyze website traffic and optimize your experience. By accepting cookies, your usage data may be aggregated with other users for analytics.

6. Your Rights

You have the right to:

Access or request a copy of your data
Request corrections or deletion of your information
Withdraw consent for marketing communications at any time

7. Data Retention

We retain customer and service data for as long as necessary to fulfill the purpose it was collected for, including fulfilling legal, accounting, or reporting requirements.

Basic contact and service history: up to 6 years
Marketing preferences: until you opt-out
Website data: anonymized after 12 months

8. Contact Us

For any questions or privacy concerns, please contact:

Jessica Lily Howe
📧 jessica@howemotion.co.uk
📞 07931 541021
🏠 19 Beech Road, Southampton, SO15 8RJ
🌐 www.howemotion.co.uk